QUALIFICATIONS FOR EMERGENCY DISPATCHER
Must have a high school diploma or GED equivalent
Must be able to type 40 words per minute
Must be at least 18 years of age
Must be willing to attend training in Richmond, KY
Must not have been convicted of any felonies
Must be flexible and able to work various shifts, including nights, weekends and holidays.
Must have patience and exercise good customer service to callers and units, regardless of their background
Must have people skills and be able to work with responders as well as the general public
Must be able to multi-task, such as answering phones and multiple units on the radio all while understanding and comprehending each of them at the same time.
Must have good communication skills
Must be loyal to their duty, responders, and co-workers
Must understand and exercise the confidentiality policy